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#4: Value vs. Values

  • Writer: Chantal Duval
    Chantal Duval
  • Mar 14
  • 4 min read

I would love to sit down right now with a panel of consumerism specialists. There is a gap, or massive sinkhole between what we say we believe and what we actually do when we pull out our wallets.


We say we want to do better. And then life happens, the price tag wins, and we move on. Fashion sits right at the center of that tension, and I think it is one of the most interesting and honestly uncomfortable things happening in consumer culture right now.


What would the perfect world even look like? Shopping local, with fast fashion prices? Supporting the small boutique on the corner while still being able to afford groceries? For a lot of people, that is not a rhetorical question. It is a genuine daily negotiation.


The Package That Changed How I Shop


Sometime during COVID, an ad showed up in my Instagram feed. A top; and it was so cute. The website looked legitimate. It promised the item would ship the next day, seven to ten days delivery. I ordered it and moved on with my life.


Three and a half months later, a package arrived. I genuinely did not know what it was, I had completely forgotten I ordered it. When I opened it, the fabric was practically see-through and it did not feel good against my skin. It looked nothing like the photos.


Around the same time I started seeing it play out everywhere online, memes where people were laughing about ordering clothing, inflatable pools, random gadgets, and receiving something completely different from what they expected. The joke had become: you spin the wheel, you might get something, you might get nothing, sometimes the return process worked and other times we shrugged and said, “Well it didn’t cost that much, I’ll just throw it out.” The company keeps your money. The landfill gets a little fuller.


Then it happened to me again, in a different way. Not appreciating the outcome of my first try, I found a site that felt like a boutique, I remember thinking the price point was reasonable and not suspiciously cheap, the aesthetic of the site looked thoughtful, so this must be legitimate. I will be supporting a real small business brand during an incredibly difficult economic time. The package arrived. I opened it. Same shitty product. Just dressed up differently.


That was my pivot point. I did not know who to trust anymore, or what to trust. Outside of my favourite brand of jeans that I have been loyal to for 20 years, online clothing shopping basically stopped for me. If I could not feel the fabric in my hands before handing over my money, I was no longer interested.


Why I Stopped Shopping and Started Building


I’m going to go out on the proverbial limb here and just say it, this is just my opinion; clothing shopping is exhausting now. I genuinely used to love shopping for clothes and shoes, grabbing a tea and wandering the malls and racks for hours, finding cool pieces that made my heart flutter. Now, I question pricing, I question quality, and I am losing trust in brands because ethically I am now questioning their manufacturing practices. It’s just a lot.


So what did I do, I created a store I can trust. I have good relationships with each of the designers who make the clothing, I know the pricing is fair to cover the designers costs and WH overhead costs while still keeping the price point accessible, and I know the product we carry comes from a good place, the used and forgotten pieces that were left behind, stories that feel good.


When Good Intentions Meet a Broken System


We live in a moment where people genuinely want to do the right thing, but consumers are conflicted. They support sustainable fashion, but still shop fast fashion regularly. That is just reality. I want to believe in the good, and I believe people want their values to guide their purchases, but budgets, convenience, and accessibility shape behaviour just as strongly. The result is a massive gap between intention and action. And that is defining the current era of fashion.


Once trust is broken, once you have opened enough disappointing packages, or been fooled by enough boutique-looking websites selling the same disposable crap, it is very hard to rebuild. You end up where I ended up: opting out of entire categories of shopping, not out of principle, but out of sheer exhaustion.


Fast fashion is not going anywhere. It is just mutating thanks to algorithms and now government intervention, and becoming harder to distinguish from brands that really care. And now somewhere in that noise, the person who wants to make a good choice is left trying to figure out who to believe.


The truth is there isn’t a simple solution to modern fashion consumerism. It’s not just fast fashion bad, slow fashion good. People are navigating financial pressure, convenience, environmental awareness, and the very human desire for something new, all at the same time.

Consumers are becoming more value-conscious, more quality-conscious, and still curious about trends. And the brands that will survive in this landscape are the ones that understand that contradiction, not judge it.


No Clean Answers, Just an Honest Conversation


Referring back to the panel of consumerism specialists, do you think they would tell me there are no clean answers here, Chantal. Are we holding steady in a state of transition? Personally, I am not here to tell you how to shop. And most definitely I am not here to make you feel guilty about the package you forgot you ordered, or the fast fashion purchase you made because it was Tuesday and your budget was tight. I’ve been there. These are just all the thoughts rolling around in my head from personal experiences that I love having conversations about, hearing perspectives, that helped shaped the values of Welded Hanger.


 
 
 

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