We believe in building trust and providing exceptional service to our valued customers. If you are not completely satisfied with your purchase, please let us know within 7 days of receiving your order to coordinate a return for refund. Goods must be in the same condition as when they were sold and original shipping charges (if applicable) will not be reimbursed. Connect with us by email at weldedhanger@gmail.com or call/text Chantal directly at (780) 953-8408.